CloudKart

eCommerce Software Platform​

  • Ease of Use.
  • ​Variety of Payment Getaways.
  • User Reviews.
  • High-Resolution Photo and/or Video.
  • ​Security Features.
  • ​SEO.
  • ​Social Media Integration.

Covid 19 Retailers Challenges - ​Offline To Online

​​It is important to understand the pros and cons of not going online.

CloudKart

eCommerce Software Platform​

  • Ease of Use.
  • ​Variety of Payment Getaways.
  • User Reviews.
  • High-Resolution Photo and/or Video.
  • ​Security Features.
  • ​SEO.
  • ​Social Media Integration.

Covid 19 Retailers Challenges - ​Offline To Online

​​It is important to understand the pros and cons of not going online.

CloudKart

eCommerce Software Platform​

  • Ease of Use.
  • ​Variety of Payment Getaways.
  • User Reviews.
  • High-Resolution Photo and/or Video.
  • ​Security Features.
  • ​SEO.
  • ​Social Media Integration.

Covid 19 Retailers Challenges - ​Offline To Online.

​​It is important to understand the pros and cons of not going online

Features

Pros

  • Quick and easy to ​setup than a physical store.

  • Cheap to setup with less risk.

  • ​​ There’s no loss to theft.

  • 24 hour sales, trade all day, ​everyday.

  • National and international reach with wider geographical pool of customers.

  • Less employees, save money, more profit.

  • Collect more data, buying behaviour, age, location, demographics, related items.

  • Look bigger than you actually are.

  • Stock more items, order on demand.

  • More flexibility - Work from Home.

  • Environmental factors don’t affect the internet like weather, bad traffic, parking etc.

  • No bottlenecks - such as no queues, staff being not available.

  • Customers can promote your products much more easily - via social media channels.

Cons

  • Marketplaces take a cut, need to sell more to improve margins.

  • ​More competition on Internet with more eCommrece stores.

  • ​​More admin to write / update product description, images, listing.

  • Less customer contact is harder to upsell other items.

  • No touch or feel the quality of items.

  • Postage - Shipping cost can be expensive.

  • Dependency on hardware failure through machine malfunction or disaster.

Features

Pros

  • Quick and easy to ​setup than a physical store.

  • Cheap to setup with less risk.

  • ​​ There’s no loss to theft.

  • 24 hour sales, trade all day, ​everyday.

  • National and international reach with wider geographical pool of customers.

  • Less employees, save money, more profit.

  • Collect more data, buying behaviour, age, location, demographics, related items.

  • Look bigger than you actually are.

  • Stock more items, order on demand.

  • More flexibility - Work from Home.

  • Environmental factors don’t affect the internet like weather, bad traffic, parking etc.

  • No bottlenecks - such as no queues, staff being not available.

  • Customers can promote your products much more easily - via social media channels.

Cons

  • Marketplaces take a cut, need to sell more to improve margins.

  • ​More competition on Internet with more eCommrece stores.

  • ​​More admin to write / update product description, images, listing.

  • Less customer contact is harder to upsell other items.

  • No touch or feel the quality of items.

  • Postage - Shipping cost can be expensive.

  • Dependency on hardware failure through machine malfunction or disaster.

Features

Pros

  • Quick and easy to ​setup than a physical store.

  • Cheap to setup with less risk.

  • ​​ There’s no loss to theft.

  • 24 hour sales, trade all day, ​everyday.

  • National and international reach with wider geographical pool of customers.

  • Less employees, save money, more profit.

  • Collect more data, buying behaviour, age, location, demographics, related items.

  • Look bigger than you actually are.

  • Stock more items, order on demand.

  • More flexibility - Work from Home.

  • Environmental factors don’t affect the internet like weather, bad traffic, parking etc.

  • No bottlenecks - such as no queues, staff being not available.

  • Customers can promote your products much more easily - via social media channels.

Cons

  • Marketplaces take a cut, need to sell more to improve margins.

  • ​More competition on Internet with more eCommrece stores.

  • ​​More admin to write / update product description, images, listing.

  • Less customer contact is harder to upsell other items.

  • No touch or feel the quality of items.

  • Postage - Shipping cost can be expensive.

  • Dependency on hardware failure through machine malfunction or disaster.

What are the Different eCommerce Business Models?

Business to Business (B2B)

B2B is when businesses sell to other businesses. This is typical of stationery stores who sell office equipment in bulk to businesses. Normally B2B companies provide a discounted rate per unit if customers buy in bulk which it is great motivation for offices to avail of.

Business to Consumer (B2C)

B2C is the most commonly thought of business model where merchants sell to consumers who buy a small amount of produce. A familiar example of the B2C model would be supermarkets where consumers buy their shopping weekly but they wouldn’t normally bulk buy anything.

Consumer to Consumer (C2C)

C2C is a relatively new business model where consumers who previously bought something seek to resell this item to another consumer. Through marketplaces like eBay and Craigslist, this can be easy and quite lucrative for selling items that you no longer have a use for.

What are the Different eCommerce Business Models?

Business to Business (B2B)

B2B is when businesses sell to other businesses. This is typical of stationery stores who sell office equipment in bulk to businesses. Normally B2B companies provide a discounted rate per unit if customers buy in bulk which it is great motivation for offices to avail of.

Business to Consumer (B2C)

B2C is the most commonly thought of business model where merchants sell to consumers who buy a small amount of produce. A familiar example of the B2C model would be supermarkets where consumers buy their shopping weekly but they wouldn’t normally bulk buy anything.

Consumer to Consumer (C2C)

C2C is a relatively new business model where consumers who previously bought something seek to resell this item to another consumer. Through marketplaces like eBay and Craigslist, this can be easy and quite lucrative for selling items that you no longer have a use for.

What are the Different eCommerce Business Models?

Business to Business (B2B)

B2B is when businesses sell to other businesses. This is typical of stationery stores who sell office equipment in bulk to businesses. Normally B2B companies provide a discounted rate per unit if customers buy in bulk which it is great motivation for offices to avail of.

Business to Consumer (B2C)

B2C is the most commonly thought of business model where merchants sell to consumers who buy a small amount of produce. A familiar example of the B2C model would be supermarkets where consumers buy their shopping weekly but they wouldn’t normally bulk buy anything.

Consumer to Consumer (C2C)

C2C is a relatively new business model where consumers who previously bought something seek to resell this item to another consumer. Through marketplaces like eBay and Craigslist, this can be easy and quite lucrative for selling items that you no longer have a use for.

What are the Different eCommerce Business Models?

Global market. A physical store will always be limited by the geographical area it can serve. An online store, or any other type of eCommerce business for that matter, has the whole world as its market. Going from a local customer base to a global market at no additional cost is really one of the greatest advantages of trading online. In 2018, 11.9% of global retail sales came from online purchases and this is only set to increase year on year.

Around-the-clock availability. Another great benefit of running an online business is that it is always open. For a merchant, it’s a dramatic increase in sales opportunities; for a customer, it’s a convenient and immediately available option.

What are the Different eCommerce Business Models?

Global market. A physical store will always be limited by the geographical area it can serve. An online store, or any other type of eCommerce business for that matter, has the whole world as its market. Going from a local customer base to a global market at no additional cost is really one of the greatest advantages of trading online. In 2018, 11.9% of global retail sales came from online purchases and this is only set to increase year on year.

Around-the-clock availability. Another great benefit of running an online business is that it is always open. For a merchant, it’s a dramatic increase in sales opportunities; for a customer, it’s a convenient and immediately available option.

What are the Different eCommerce Business Models?

Global market. A physical store will always be limited by the geographical area it can serve. An online store, or any other type of eCommerce business for that matter, has the whole world as its market. Going from a local customer base to a global market at no additional cost is really one of the greatest advantages of trading online. In 2018, 11.9% of global retail sales came from online purchases and this is only set to increase year on year.

Around-the-clock availability. Another great benefit of running an online business is that it is always open. For a merchant, it’s a dramatic increase in sales opportunities; for a customer, it’s a convenient and immediately available option.

Reduced costs. eCommerce businesses benefit from significantly lower running costs. As there’s no need to hire sales staff or maintain a physical storefront, the major eCommerce costs go to warehousing and product storage. And those running a dropshipping business enjoy even lower upfront investment requirements. As merchants are able to save on operational costs, they can offer better deals and discounts to their customers.

Inventory management. eCommerce businesses can automate their inventory management by using electronic tools to accelerate ordering, delivery and payment procedures. It’s saving businesses billions in operational and inventory costs.

Reduced costs. eCommerce businesses benefit from significantly lower running costs. As there’s no need to hire sales staff or maintain a physical storefront, the major eCommerce costs go to warehousing and product storage. And those running a dropshipping business enjoy even lower upfront investment requirements. As merchants are able to save on operational costs, they can offer better deals and discounts to their customers.

Inventory management. eCommerce businesses can automate their inventory management by using electronic tools to accelerate ordering, delivery and payment procedures. It’s saving businesses billions in operational and inventory costs.

Reduced costs. eCommerce businesses benefit from significantly lower running costs. As there’s no need to hire sales staff or maintain a physical storefront, the major eCommerce costs go to warehousing and product storage. And those running a dropshipping business enjoy even lower upfront investment requirements. As merchants are able to save on operational costs, they can offer better deals and discounts to their customers.

Inventory management. eCommerce businesses can automate their inventory management by using electronic tools to accelerate ordering, delivery and payment procedures. It’s saving businesses billions in operational and inventory costs.

Targeted marketing. With access to such a wealth of customer data and an opportunity to keep an eye on customer buying habits as well as the emerging industry trends, eCommerce businesses can stay agile and shape their marketing efforts to provide a better-tailored experience and find more new customers. Just consider for a moment that you have a chance to address thousands of your customers by their first name; that is something already.

Serving niche markets. Running a niche brick-and-mortar business can be tough. Scaling a niche product to become popular is effortful. By tapping into a global market, on the other hand, eCommerce retailers can build a highly profitable niche business without any further investment. Using online search capabilities, customers from any corner of the world can find and purchase your products.

Targeted marketing. With access to such a wealth of customer data and an opportunity to keep an eye on customer buying habits as well as the emerging industry trends, eCommerce businesses can stay agile and shape their marketing efforts to provide a better-tailored experience and find more new customers. Just consider for a moment that you have a chance to address thousands of your customers by their first name; that is something already.

Serving niche markets. Running a niche brick-and-mortar business can be tough. Scaling a niche product to become popular is effortful. By tapping into a global market, on the other hand, eCommerce retailers can build a highly profitable niche business without any further investment. Using online search capabilities, customers from any corner of the world can find and purchase your products.

Targeted marketing. With access to such a wealth of customer data and an opportunity to keep an eye on customer buying habits as well as the emerging industry trends, eCommerce businesses can stay agile and shape their marketing efforts to provide a better-tailored experience and find more new customers. Just consider for a moment that you have a chance to address thousands of your customers by their first name; that is something already.

Serving niche markets. Running a niche brick-and-mortar business can be tough. Scaling a niche product to become popular is effortful. By tapping into a global market, on the other hand, eCommerce retailers can build a highly profitable niche business without any further investment. Using online search capabilities, customers from any corner of the world can find and purchase your products.

Working from anywhere. Often, running an eCommerce business means that you don’t need to sit in an office from 9 to 5 or suffer through a commute day-in and day-out. A laptop and a good internet connection is all it takes to manage your business from anywhere in the world.

Working from anywhere. Often, running an eCommerce business means that you don’t need to sit in an office from 9 to 5 or suffer through a commute day-in and day-out. A laptop and a good internet connection is all it takes to manage your business from anywhere in the world.

Working from anywhere. Often, running an eCommerce business means that you don’t need to sit in an office from 9 to 5 or suffer through a commute day-in and day-out. A laptop and a good internet connection is all it takes to manage your business from anywhere in the world.

Conclusion

​There are pros and cons to both the online and offline channels. Question is ​how do you get around them? ​Of course, this is a lot more work so you may need to start with one and then implement the other however as a long term goal as you scale your business it makes sense to aim to have what’s known as a ‘bricks and clicks’ business model. Hopefully, this will help you to decide which is the best model is for you to begin with by giving you some insight into the benefits and downsides of either option.

Conclusion

​There are pros and cons to both the online and offline channels. Question is ​how do you get around them? ​Of course, this is a lot more work so you may need to start with one and then implement the other however as a long term goal as you scale your business it makes sense to aim to have what’s known as a ‘bricks and clicks’ business model. Hopefully, this will help you to decide which is the best model is for you to begin with by giving you some insight into the benefits and downsides of either option.

Conclusion

​There are pros and cons to both the online and offline channels. Question is ​how do you get around them? ​Of course, this is a lot more work so you may need to start with one and then implement the other however as a long term goal as you scale your business it makes sense to aim to have what’s known as a ‘bricks and clicks’ business model. Hopefully, this will help you to decide which is the best model is for you to begin with by giving you some insight into the benefits and downsides of either option.

Q&A

How it Works

A customer engagement strategy is a plan to increase customer satisfaction by having more positive interactions with them. It can be through any channel, from in person, to online, to over the phone. Great strategies take customer engagement from reactive to proactive.

A customer engagement strategy is a plan to increase customer satisfaction by having more positive interactions with them. It can be through any channel, from in person, to online, to over the phone. Great strategies take customer engagement from reactive to proactive.

When possible, never let a customer leave without some sort of connection. It doesn't have to be a full-fledged loyalty program, either.

An email newsletter will work, or even a Facebook like.

Just some way of maintaining their exposure to your brand.

CloudKart

eCommerce Software Platform​

  • Ease of Use
  • ​Variety of Payment Getaways
  • User Reviews
  • High-Resolution Photo and/or Video
  • ​Security Features
  • ​SEO
  • ​Social Media Integration

Covid 19 Retailers Challenges - ​Offline To Online

​​It is important to understand the pros and cons of not going online

Features

  • Quick and easy to ​setup than a physical store

  • Cheap to setup with less risk

  • ​​ There’s no loss to theft

  • 24 hour sales, trade all day, ​everyday

  • National and international reach with wider geographical pool of customers

  • Less employees, save money, more profit

  • Collect more data, buying behaviour, age, location, demographics, related items

  • Look bigger than you actually are

  • Stock more items, order on demand

  • More flexibility - Work from Home

  • Environmental factors don’t affect the internet like weather, bad traffic, parking etc

  • No bottlenecks - such as no queues, staff being not available

  • Customers can promote your products much more easily - via social media channels

What are the Different eCommerce Business Models?

Business to Business (B2B)

B2B is when businesses sell to other businesses. This is typical of stationery stores who sell office equipment in bulk to businesses. Normally B2B companies provide a discounted rate per unit if customers buy in bulk which it is great motivation for offices to avail of.

Business to Consumer (B2C)

B2C is the most commonly thought of business model where merchants sell to consumers who buy a small amount of produce. A familiar example of the B2C model would be supermarkets where consumers buy their shopping weekly but they wouldn’t normally bulk buy anything.

Consumer to Consumer (C2C)

C2C is a relatively new business model where consumers who previously bought something seek to resell this item to another consumer. Through marketplaces like eBay and Craigslist, this can be easy and quite lucrative for selling items that you no longer have a use for.

What are the Different eCommerce Business Models?

Global market. A physical store will always be limited by the geographical area it can serve. An online store, or any other type of eCommerce business for that matter, has the whole world as its market. Going from a local customer base to a global market at no additional cost is really one of the greatest advantages of trading online. In 2018, 11.9% of global retail sales came from online purchases and this is only set to increase year on year.

Around-the-clock availability. Another great benefit of running an online business is that it is always open. For a merchant, it’s a dramatic increase in sales opportunities; for a customer, it’s a convenient and immediately available option.

Reduced costs. eCommerce businesses benefit from significantly lower running costs. As there’s no need to hire sales staff or maintain a physical storefront, the major eCommerce costs go to warehousing and product storage. And those running a dropshipping business enjoy even lower upfront investment requirements. As merchants are able to save on operational costs, they can offer better deals and discounts to their customers.

Inventory management. eCommerce businesses can automate their inventory management by using electronic tools to accelerate ordering, delivery and payment procedures. It’s saving businesses billions in operational and inventory costs.

Targeted marketing. With access to such a wealth of customer data and an opportunity to keep an eye on customer buying habits as well as the emerging industry trends, eCommerce businesses can stay agile and shape their marketing efforts to provide a better-tailored experience and find more new customers. Just consider for a moment that you have a chance to address thousands of your customers by their first name; that is something already.

Serving niche markets. Running a niche brick-and-mortar business can be tough. Scaling a niche product to become popular is effortful. By tapping into a global market, on the other hand, eCommerce retailers can build a highly profitable niche business without any further investment. Using online search capabilities, customers from any corner of the world can find and purchase your products.

Working from anywhere. Often, running an eCommerce business means that you don’t need to sit in an office from 9 to 5 or suffer through a commute day-in and day-out. A laptop and a good internet connection is all it takes to manage your business from anywhere in the world.

Q&A

How it Works

A customer engagement strategy is a plan to increase customer satisfaction by having more positive interactions with them. It can be through any channel, from in person, to online, to over the phone. Great strategies take customer engagement from reactive to proactive.

A customer engagement strategy is a plan to increase customer satisfaction by having more positive interactions with them. It can be through any channel, from in person, to online, to over the phone. Great strategies take customer engagement from reactive to proactive.

When possible, never let a customer leave without some sort of connection. It doesn't have to be a full-fledged loyalty program, either.

An email newsletter will work, or even a Facebook like.

Just some way of maintaining their exposure to your brand.

CloudKart

eCommerce Software Platform​

  • Ease of Use
  • ​Variety of Payment Getaways
  • User Reviews
  • High-Resolution Photo and/or Video
  • ​Security Features
  • ​SEO
  • ​Social Media Integration

Covid 19 Retailers Challenges - ​Offline To Online

​​It is important to understand the pros and cons of not going online

Features

  • Quick and easy to ​setup than a physical store

  • Cheap to setup with less risk

  • ​​ There’s no loss to theft

  • 24 hour sales, trade all day, ​everyday

  • National and international reach with wider geographical pool of customers

  • Less employees, save money, more profit

  • Collect more data, buying behaviour, age, location, demographics, related items

  • Look bigger than you actually are

  • Stock more items, order on demand

  • More flexibility - Work from Home

  • Environmental factors don’t affect the internet like weather, bad traffic, parking etc

  • No bottlenecks - such as no queues, staff being not available

  • Customers can promote your products much more easily - via social media channels

What are the Different eCommerce Business Models?

Business to Business (B2B)

B2B is when businesses sell to other businesses. This is typical of stationery stores who sell office equipment in bulk to businesses. Normally B2B companies provide a discounted rate per unit if customers buy in bulk which it is great motivation for offices to avail of.

Business to Consumer (B2C)

B2C is the most commonly thought of business model where merchants sell to consumers who buy a small amount of produce. A familiar example of the B2C model would be supermarkets where consumers buy their shopping weekly but they wouldn’t normally bulk buy anything.

Consumer to Consumer (C2C)

C2C is a relatively new business model where consumers who previously bought something seek to resell this item to another consumer. Through marketplaces like eBay and Craigslist, this can be easy and quite lucrative for selling items that you no longer have a use for.

What are the Different eCommerce Business Models?

Global market. A physical store will always be limited by the geographical area it can serve. An online store, or any other type of eCommerce business for that matter, has the whole world as its market. Going from a local customer base to a global market at no additional cost is really one of the greatest advantages of trading online. In 2018, 11.9% of global retail sales came from online purchases and this is only set to increase year on year.

Around-the-clock availability. Another great benefit of running an online business is that it is always open. For a merchant, it’s a dramatic increase in sales opportunities; for a customer, it’s a convenient and immediately available option.

Reduced costs. eCommerce businesses benefit from significantly lower running costs. As there’s no need to hire sales staff or maintain a physical storefront, the major eCommerce costs go to warehousing and product storage. And those running a dropshipping business enjoy even lower upfront investment requirements. As merchants are able to save on operational costs, they can offer better deals and discounts to their customers.

Inventory management. eCommerce businesses can automate their inventory management by using electronic tools to accelerate ordering, delivery and payment procedures. It’s saving businesses billions in operational and inventory costs.

Targeted marketing. With access to such a wealth of customer data and an opportunity to keep an eye on customer buying habits as well as the emerging industry trends, eCommerce businesses can stay agile and shape their marketing efforts to provide a better-tailored experience and find more new customers. Just consider for a moment that you have a chance to address thousands of your customers by their first name; that is something already.

Serving niche markets. Running a niche brick-and-mortar business can be tough. Scaling a niche product to become popular is effortful. By tapping into a global market, on the other hand, eCommerce retailers can build a highly profitable niche business without any further investment. Using online search capabilities, customers from any corner of the world can find and purchase your products.

Working from anywhere. Often, running an eCommerce business means that you don’t need to sit in an office from 9 to 5 or suffer through a commute day-in and day-out. A laptop and a good internet connection is all it takes to manage your business from anywhere in the world.

Q&A

How it Works

A customer engagement strategy is a plan to increase customer satisfaction by having more positive interactions with them. It can be through any channel, from in person, to online, to over the phone. Great strategies take customer engagement from reactive to proactive.

A customer engagement strategy is a plan to increase customer satisfaction by having more positive interactions with them. It can be through any channel, from in person, to online, to over the phone. Great strategies take customer engagement from reactive to proactive.

When possible, never let a customer leave without some sort of connection. It doesn't have to be a full-fledged loyalty program, either.

An email newsletter will work, or even a Facebook like.

Just some way of maintaining their exposure to your brand.